WHAT ARE eBILLS? eBills are online student billing statements that display the same information as the traditional paper billing statements. For example: charges for tuition, fees, and housing; credits; and payments. eBills are a feature within Quik – Pay and can be accessed through Web Advisor's eBill/ePayment/Account Inquiry link, under View Accounts. For Parents, you may view accounts through your Authorized Payer link. WHAT ARE THE BENEFITS OF eBILL?
WHEN DO I RECEIVE AN eBILL? If you have activity on your student account that creates billable items, on or about the 15 th of the month you will automatically receive an e-mail that your eBill is available to view and pay in Quik - Pay. The e-mail will be sent to your official University e-mail account. If you have authorized other payers in Quik -Pay (such as your parents, a guardian, spouse, or third party sponsor) and they have added an e-mail address in Quik - Pay, they will receive e-mail notification as well. HOW DO I ACCESS MY eBILL? Students will log into www.dori.duq.edu . Once in Dori, click on the Self-Service Tab; Student Information Tab and then Student Accounts Tab. Authorized Payers should go to http://www.controller.duq.edu. Select Controller Departments, then Student Accounts and then the Paying Online link. Authorized Payers should then log into Quik - Pay using the user name and password your student has provided to you. Once in Quik - Pay, select eBill/ePayment/Account Inquiry I DID NOT RECEIVE A BILL IN THE MAIL - WHERE DID YOU MAIL MY BILL? Effective October 2005, paper bills were discontinued. Your Duquesne University email account is the official channel through which you receive notification regarding your billing for all items billed to your student account. The eBill notification directs you to log into your secured online account to print and view your account activity and monthly statement. Students will log into www.dori.duq.edu . Once in Dori, click on the Self-Service Tab; Student Information Tab and then Student Accounts Tab. Parents - Authorized Payers can also have access to these services, as long as your student has set you up as an Authorized Payer. To add an authorized payer, the student logs on to WebAdvisor, and selects the Authorize Payers option on the left side of the page then follow the prompts to add an authorized payer. After initial setup, parents/Authorized Payers can go directly to the Parents/Other Authorized Payers link for these services. HOW CAN I PAY MY eBILL? You or your Authorized Payers can pay online, while you are in Quik - Pay, by either eCheck or credit card. eCheck is a fast and secure method for you to pay your eBills from any checking or savings account without having to mail a check and hoping it arrives by your due date. There is no additional charge to pay by eCheck. The Quik – Pay vendor will assess a 2.55% fee for providing credit card payment services. This will appear as a separate charge on your credit card billing statement. THIS FEE IS NON- REFUNDABLE . Only MasterCard and Discover are accepted. Our vendor does not accept VISA, as that would require them to also access the service charge for eCheck payments. To make an eCheck payment using the payment screens, provide your routing and account numbers from the bottom of your check, and the amount you wish to pay. You will receive a receipt documenting the transaction for your records. Press the question mark on the payments page if you need help locating the routing and/or account numbers, and you will see an example to assist you. WHERE CAN I ACCESS MY ACCOUNT OR MAKE A PAYMENT ON CAMPUS? For your convenience we have installed two payment kiosks in the lobby of the Cashiers Office which is located on the ground floor of the Administration Building. You can view your account information, make an eCheck payment, or make a credit card payment from this location. Credit card payments are subject to a service charge payment of 2.55%. As the University no longer accepts credit card payments for tuition, fees, room, and board, the Cashiers will not be able to process your credit card payments. HOW CAN I AUTHORIZE OTHERS TO PAY MY eBILLS? If you would like someone else to have access to View and/or Pay your bills, simply add them on as an Authorized Payer in Quik - Pay. When authorizing a payer in Quik - Pay, you are releasing financial and other academic information to those users. To add an authorized payer, log in to Quik - Pay, and select the Authorize Payers option on the left side of the page then follow the prompts to add an authorized payer. You will want to add a secondary email address in the Secondary Notification Address area under User Preferences so that they too can receive email notifications that the newest monthly billing statement is available. HOW DO I SEE MY eCHECK OR CREDIT CARD PAYMENT ON MY ACCOUNT? Both eCheck and credit card payments will be posted to your student account almost immediately after you receive the receipt for your payment in Quik - Pay. You can view the payment details by selecting ‘Payment History ’ from the Quik - Pay menu. Your Authorized Users will also be able to view your student account by selecting that menu option. At this time, the option to view real-time activity on your student account is not available. It will be coming in the near future. WHERE WILL THE E-MAIL NOTICES BE SENT? The e-mail will be sent to your official University e-mail account. You should check that account daily for correspondence from various University offices; eBills will be available in Quik - Pay on or about the 15th of each month. Your University e-mail address consists of your username followed by “@duq.edu.” HOW DO I GET A COPY OF MY BILL FOR MY EMPLOYER OR SPONSOR? You will be able to print a copy of your bill from Quik - Pay. Once logged in, select “View Accounts” from the menu on the left and you will see your current student account activity. Then select “View my Bill.” You will see a link that permits you to “Print a copy of your bill.” CAN I MAIL MY PAYMENT? We encourage you to make payment online. While our vendor charges a 2.55% service charge for using MasterCard or Discover,(our vendor does not accept VISA), you are not charged for making eCheck payments. We accept eCheck payments from any regular checking account provided your bank participates in the Automated Clearinghouse Network (ACH). Checks issued from credit card companies, money market accounts, home equity or other lines of credit cannot be processed as an eCheck. If you wish to make a check payment from one of these accounts, please print your bill and detach and include the remittance form at the top of the bill with your payment. Mail the payment to the address indicated on the remittance form. Make sure you write your account number on your check. Our mailing address is: Duquesne University P. O. Box 640094 Pittsburgh, Pa 15264-0094 STUDENT ACCOUNT OFFICE ONLINE SERVICES There are two different ways to pay online with Quik – Pay. Students access all of their account information through Web Advisor. Parents and authorized payers should login through the links indicated below: View Account: www.dori.duq.edu, click on Self Service Tab, Student Information Tab, and then Student Accounts Tab For Parents or other authorized payers Paying Online: www.dori.duq.edu, click on Self Service Tab, Student Information Tab, and then Student Accounts Tab For Parents or other authorized payers Financial Counselor Student Loans – This is for the following loans, Perkins, Nursing, Health Profession, Heinz, Alcoa, Kerschgens, Gaston, and Nursing Faculty. To complete your Exit Interview go to: http://www.fc.campusoncall.com/cgi-bin/home.pl?campus=duq To view your student loan account online, make an online payment on your student loan account, or change your address on your loan account go to https://www.acs-education.com/bac/GENL/Home.html. Taxpayer Relief Act Information The Hope Scholarship and Lifetime Learning Tax Credit You may be eligible to claim a nonrefundable Hope Scholarship Credit or Lifetime Learning Tax Credit. Duquesne will send a Tuition Payments Statement (1098-T) form to all students who are or have been registered during any term during the calendar year. The 1098-T form will be mailied to students by January 31 of the following year at their permanent address, by our servicer, TCRS. TCRS will also provide a breakdown of each student's account detailing all charges and payments received for the calendar year. If you have have questions regarding the forms call 1-877-467-3821. You can also access detailed information of your account at http://www.1098-t.com. For additional information about the Hope and Lifetime Tax Credits see : Publication 970-- Tax Benefits for Higher Education-- Department of the Treasury---Internal Revenue Service
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